Privacy Policy

1. Introduction

We at Onllne Hotels (“we,” “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this policy. By using our website or services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

• Personal Data: This may include your name, email address, phone number, mailing address, and any other information you provide to us when making a booking, filling out forms, or interacting with our site.
• Demographic Data: Data such as your country or region, preferences, and interests, collected to improve our offerings and personalize user experience.
• Device & Usage Data: IP addresses, browser type, device identifiers, and browsing patterns. We collect this to analyze site usage and enhance functionality.
• Children’s Data: We comply with COPPA by not knowingly collecting personal data from children under 13 (or the relevant minimum age in your jurisdiction). If you believe we have inadvertently collected such data, please contact us at info@onllne.live to have it removed.

3. Use of Information

• Service Delivery: To process bookings, reservations, or provide requested information about our services and hotel amenities.
• User Experience: To personalize content, improve our site design, and ensure its functionality.
• Communication: To respond to inquiries, provide updates, and send necessary information about your visit or account.
• Legal Compliance: To comply with legal obligations, respond to lawful requests by public authorities, and protect our rights and safety or those of others.

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA), we process personal data on one or more of the following legal bases:

• Consent: Where you have provided clear and explicit permission, e.g., subscribing to our newsletter.
• Contractual Necessity: Where processing is required to fulfill a contract with you (e.g., a hotel booking).
• Legal Obligation: Where processing is necessary to comply with local or international laws.
• Legitimate Interests: Where processing is in our legitimate business interests and does not override your fundamental rights.

5. CCPA Rights (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: Opt out of the sale of personal information (note that we do not sell personal data).
• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

6. Children’s Privacy (COPPA)

In addition to the above, we comply with the Children’s Online Privacy Protection Act (COPPA) in the U.S. We do not knowingly collect or solicit personal information from children under 13. If you are under 13, please do not submit any personal data. If you believe a child under 13 has provided us personal data without parental consent, contact us at info@onllne.live, and we will delete such information as quickly as possible.

7. Cookies & Similar Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. You can control or disable cookies in your browser settings, but doing so may affect site functionality.

8. Data Sharing & Disclosure

• Service Providers: We may share your personal data with trusted third-party vendors or partners who help us operate our site, process payments, or provide other hotel-related services. These providers are contractually bound to protect your data and comply with privacy laws.
• Legal Requirements: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with a legal obligation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will ensure the recipient agrees to protect your data consistent with this Policy.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. We take appropriate measures to ensure that any cross-border data transfer is performed in accordance with applicable privacy laws.

10. Data Security

We implement administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. If you suspect a data breach, please contact us immediately.

11. Retention of Data

We retain personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law. Once we no longer need your data, we securely delete or anonymize it.

12. Your Choices & Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, as well as to object to or restrict certain processing. To exercise any of these rights, please contact us at info@onllne.live.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. If we make material changes, we will post a prominent notice on our website.

14. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise any of your privacy rights, please contact us at info@onllne.live.